Asked & answered

Real questions,
straight answers.

Pricing, ADA and WCAG compliance, DOJ deadlines, updates and how working with Web Chick actually goes. Still stuck? Ask me directly.

How much does a web designer charge for a website?

A one-page website starts at $950, a small business site around $2,300, $3,200 to $7,800 for a government build, depending on page count, integrations and whether you need a Section 508 audit packet. As a 24/7 web designer, every site includes unlimited updates completed within 24 hours for one flat yearly fee — and if you start with the one-page site and grow, the full $950 is credited toward your new website.

Pricing does not include PDF-to-HTML conversion for compliance, that's $75 per fillable form (up to 3 pages).

How long does it take to design a website?

Usually within the week of your call. I build your design and send it to you for review, and your turnaround on approving that design is what speeds up the launch. The sooner you sign off, the sooner your new website is live.

Can I pay someone to design my website, and how do I find the right one?

Yes — that’s exactly what I do. Here’s how working with Web Chick goes:

  1. Call or message me about your business, office or organization.
  2. Get your quote.
  3. I build your site, hand-coded and accessible from the first line.
  4. You review and approve the design.
  5. We launch.

How to find the right designer: before you hire anyone, reach out to the current clients in their portfolio. Are those websites truly ADA / WCAG compliant? Does the designer understand the DOJ compliance rules for PDF documents?

Then check for yourself, for free:

  • Add the WAVE accessibility extension (opens in a new tab) to Firefox, visit the designer’s website (and their clients’ sites) and let WAVE show the errors.
  • Or in Google Chrome, right-click any web page, choose Inspect, open the Lighthouse tab and run SEO and Accessibility to see the scores.

The goal is 100% compliant. More on what to look for before you hire a web designer.

Do I have to make my own website updates?

No — that’s the whole point. Send me the change (new text, a photo, a flyer, an event banner) and I make it for you, usually within 24 hours. It’s all included in one flat fee per year — no hourly billing, no dashboard to learn, and no $10,000 build that leaves the upkeep on you.

What is included in ongoing website maintenance?

Every update you need. Text and photo changes, events, documents and new pages are all included, each finished within 24 hours and checked for accessibility, on one invoice per year with no monthly fees. Here’s the full checklist: what website maintenance should include.

Can I start small and upgrade later?

Yes. Start with the $950 one-page site, built for new businesses on a budget. When you’re ready for a full website, I credit the entire $950 toward it, so starting lean never costs you.

What is ADA compliant web design, and why does my business need it?

It means building your site so people with disabilities can actually use it — visitors on the JAWS or VoiceOver screen readers, keyboard-only users, and people who rely on strong color contrast or captions. It follows the WCAG 2.1 / 2.2 AA standards the ADA points to: image alt text, keyboard-navigable menus and forms, proper heading structure, and fillable PDFs rebuilt so a blind visitor’s screen reader can read and complete them.

Why it matters: it’s the law (ADA Title III for businesses, Title II for government, with DOJ deadlines now set), accessibility demand letters and lawsuits have climbed sharply, and roughly 1 in 4 U.S. adults has a disability — an inaccessible site quietly turns those customers away. The bonus: the same clean, semantic code that helps screen readers also helps Google and AI search find and rank you.

How much does it cost to make a website ADA compliant?

With Web Chick, nothing extra. Accessibility isn’t a premium add-on or an upsell — it’s how every site is built from the first line of code. We don’t think it’s right to charge clients more for something that should simply be the standard; building accessible is proper practice and an A+ baseline for any business. The only exception is fillable or design-locked PDFs that need to be converted to accessible HTML so blind visitors can read and complete them — those are $75 per form (up to 3 pages). Simple text PDFs are converted free with web work.

Can I make my existing website ADA compliant without rebuilding it?

Honestly, not piece by piece. I don’t take over and patch someone else’s existing build — real accessibility runs through the entire structure of a site, not a handful of fixes bolted on top. What I can do, free, is send you a clear compliance report: I check your current site against ADA / WCAG standards and give you a prioritized list of what needs to be resolved. If you decide to move forward, I rebuild it properly as clean, accessible, hand-coded HTML/CSS — same brand, better everything.

Can you take over a website another company built?

Yes, by redesigning it. I don’t patch another company’s build. I redesign it to ADA and WCAG rules in hand-coded HTML, CSS and JavaScript, with no CMS, and I keep your domain and redirect any changed page addresses so you keep your place in Google. Here’s how: switching web designers without losing your ranking.

When is the DOJ ADA Title II web compliance deadline?

After an April 2026 interim final rule, entities serving 50,000+ must comply by April 26, 2027, and smaller entities and special districts by April 26, 2028. The obligation didn't change, only the deadline.

What is DOJ PDF-to-HTML conversion?

Rebuilding inaccessible fillable PDF forms, applications, permits, public records, as accessible HTML that meets WCAG 2.1 AA and Section 508. We convert at $75 per fillable form (up to 3 pages).

Who is behind Web Chick?

I’m Crissy, the web designer behind Web Chick. Based in Central Ohio, I serve 350+ active clients — county offices, townships, villages, government agencies and small businesses — and you’ll find our work in nearly every county we serve. Meet me on the About page.

Do you work with townships, villages and nonprofits?

Yes. Web Chick builds and maintains websites for Ohio counties, townships, villages, nonprofits and small businesses.

How long has Web Chick been in business?

Several years, with more than 350 active clients across Central Ohio.

Before you hire a web designer, what should you look for?

More than a list of questions — look at the work. Anyone can ace an interview; proof is harder to fake. Web Chick puts her work in the open every day — on Bluesky and Facebook through the Daily Brew, and in the Our Work portfolio full of real clients you can contact for a reference before you hire. Ask any designer to show you live, accessible sites and to connect you with the people behind them — that’s how you know who you’re trusting with your government, nonprofit or small-business site.

Who is the top rated web design firm in Columbus, Ohio?

Expertise.com ranked Web Chick #1 of 20 web design firms in Columbus for 2026, up from #2 last year. Custom builds, ADA compliant, SEO smart, built with heart and a whole lot of coffee. See what our top rated website design services include, or visit our Columbus Ohio web design page.

Which Ohio cities and areas do you serve?

Web Chick builds local-focused websites across Central and Southeast Ohio: Lancaster, Fairfield County, Pickerington, Canal Winchester, Newark, Circleville and Chillicothe — plus Columbus and the Hocking Hills. Not on the list? Most clients work with us remotely from across Ohio — just ask.

What are the new ADA rules for government sites and PDF documents?

Under the DOJ’s ADA Title II rule, public entities must bring both websites and documents to WCAG 2.1 AA — and inaccessible fillable PDFs are the most common gap. Two plain-English guides walk through it: How to make PDFs ADA compliant and Compliance tips for government agencies.

Will my site show up in AI search like ChatGPT and Google AI Overviews?

That’s exactly what we build for. Clean semantic HTML, schema markup and strong E-E-A-T signals are what AI search engines read when deciding who to cite. Here’s our guide: What is E-E-A-T, and why your site needs it.

Do you help with SEO?

Yes. Titles, descriptions, schema markup, sitemaps and local search details are built into every page, not sold as an add-on.

Does an accessible website help with Google ranking?

Yes. Clear headings, alt text, link text that says where it goes, fast pages and clean code help screen readers and search engines understand your site the same way. More here: how accessibility helps your Google ranking.

Can ChatGPT build my website?

It’s a good visual tool for content flow ideas — a way to sketch what could go on a page. But it’s not a complete tool, and a web designer wouldn’t use it for a true web design. AI won’t make your site ADA compliant, keep it updated, or get you found locally. Here’s what actually helps you show up in AI search: What is E-E-A-T, and why your site needs it.

Is a free website builder good enough for my business?

I love the idea of free and simple — but a non-compliant website can lead to a $7,000+ ADA violation claim from a civil rights attorney. Brick-and-mortar businesses and ecommerce businesses both need continuous compliance testing, and that doesn’t mean a monthly report. It means a check after every update: every time you touch the website, it gets tested again. See how they compare: Web Chick vs. website builders.

Is a custom website still worth it in 2026?

Yes. Custom means you don’t look like the website next door. Your layout should still follow the design standards visitors expect, with content where they look for it — but the first five seconds of the page load matter most. The visuals and title that load first should tell visitors they’re in the right place, so they stay on your website. A hand-coded site also gives you the clean code that ADA compliance and AI search depend on.

Will my website work on phones?

Yes. Every page is checked on phones, tablets and desktops before it goes live.

Could California's SB 84 protect small businesses from ADA lawsuits?

That’s the goal. SB 84 would give small businesses a 120-day window to fix ADA accessibility issues before a lawsuit could proceed — a real shift when the average settlement now runs around $14,000. Here’s where the bill stands in 2026 and how to protect your business: California SB 84 and ADA lawsuit reform.

Do I have to disclose AI-generated images in my website ads?

In New York, yes. The state’s synthetic performer law (GBL 396-b) takes effect June 9, 2026 — any ad that uses an AI-generated person must carry a conspicuous disclosure, or risk penalties starting at $1,000. If you use AI lifestyle models or a synthetic spokesperson, read this first: New York’s AI image disclosure law.

What is California’s Opt Me Out Act, and does it affect my website?

The Opt Me Out Act (AB 566) takes effect January 1, 2027. Browsers must offer a one-click opt-out preference signal, and any website reaching California visitors has to honor it — automatically not selling or sharing that visitor’s data. Here’s what site owners need to do: California’s Opt Me Out Act explained.