Small business owners across the country have been holding their breath, and for good reason. California’s Senate Bill 84 could finally bring real relief from the wave of ADA lawsuits that blindside thousands of businesses every year. The bill won’t fix every problem — and it’s California-only — but the trend it’s responding to affects business owners in every state, including right here in Ohio.
Why this matters — the ADA lawsuit crisis
If you’re a small business owner, you’ve likely heard of the Americans with Disabilities Act (ADA) and the lawsuits that follow if your property or website doesn’t comply. What most owners don’t realize is just how devastating — and how predatory — the financial impact can be.
In California alone, thousands of ADA-related lawsuits have been filed against small businesses over the past decade, often over technicalities that could have been fixed in an afternoon. Many of these cases never make it to trial; small businesses settle to avoid the legal fight, even when the violation is trivial or arguable.
Critics call them “drive-by” or “shakedown” lawsuits because plaintiffs (or their attorneys) often spot alleged violations from quick site visits or online photos — sometimes without ever meaningfully entering the business. Recent reporting documented a single plaintiff who filed 47 ADA lawsuits against Sacramento businesses in three years.
“Beyond the burden on small businesses, legal system abuse costs every Californian $2,566.70 annually.”
— California Citizens Against Lawsuit Abuse (CALA), in support of SB 84What SB 84 would actually do
Senator Roger Niello’s Senate Bill 84 proposes a simple, powerful reform: give small businesses 120 days to fix alleged ADA violations before a lawsuit can proceed. Specifically:
- Plaintiffs must serve businesses with a letter detailing each alleged violation
- Businesses then have 120 days to correct the issues
- If corrected within that window, statutory damages, attorney fees, and costs do not apply
- If the business fails to act, full legal recourse remains available
- Applies to defendants employing 50 or fewer people
The bill targets construction-related accessibility claims — the technical, paperwork-driven physical violations that make up the bulk of California’s drive-by lawsuit problem. It doesn’t weaken disability access laws; it gives businesses a real chance to comply before being penalized.
The 2026 numbers
The case for reform is largely a numbers case. The most recent figures:
The federal trend is just as striking. ADA Title III lawsuits filed in federal court surged from about 2,700 in 2013 to well over 11,000 per year by the early 2020s, and the fastest-growing category is website accessibility lawsuits — not physical sites. That trend affects every business with a website, not just California ones.
Digital accessibility: don’t ignore your website
As a web designer who’s specialized in ADA compliance for 30 years, I can tell you websites are now a top target for legal action. Many business owners still believe ADA laws only apply to physical locations — that’s no longer the case. If your website isn’t screen-reader accessible or doesn’t pass WCAG 2.1 AA, you’re exposed.
Property managers and lodging operators get hit especially hard. Hotels, vacation rentals, and cabin operators are clear “places of public accommodation” under ADA Title III — whether the “place” is the building or the booking website. We’ve seen Hocking Hills cabin sites, Florida condo rentals, and California property portfolios all get targeted.
Real testing, by a real screen-reader user
At Web Chick, accessibility isn’t optional — it’s standard. We test and retest every site with both automated tools and manual screen-reader reviews. I’m proud to have Tyler, my legally blind assistant, handle our final JAWS testing on every project. His input ensures our websites aren’t just technically compliant — they’re actually usable. That’s the difference between a defensible site and a target.
How to protect yourself right now
You can’t wait for SB 84 to pass before getting serious about ADA. Even if it does pass, it won’t apply to:
- Businesses outside California
- Federal ADA Title III claims (the rapidly-growing category)
- Website accessibility lawsuits (mostly handled in federal court)
- Businesses with more than 50 employees
Practical steps that actually reduce your risk:
- Audit your website with a real screen reader — not just an automated tool, not an “accessibility overlay” widget. Both have been ruled inadequate in court.
- Convert inaccessible PDFs to HTML. Tagged PDFs rarely pass; HTML always can. (More on this here.)
- Document your accessibility work. Keep records of audits, testing, fixes, and dates. If you ever do get a demand letter, documentation matters.
- Skip the “accessibility widget”. Tools that promise a one-line script fix have been named in lawsuits as making sites worse for screen-reader users.
- Work with a hand-coding ADA specialist, not a plugin-based agency. Defensible compliance comes from code that’s built right, not bolted on after the fact.
Final thoughts (from me, not a robot)
The threat of ADA litigation isn’t going away — it’s growing, especially online. SB 84 could be a real lifeline for California small businesses, but every business owner reading this should treat accessibility as proactive risk management, not a wait-and-see problem.
Being proactive saves you the $14,000 settlement, the attorney fees, the reputation hit, and the brain-melting stress of opening a registered letter from a law firm you’ve never heard of. It also — and this is the part that gets lost — makes your business actually usable by people who depend on accessibility. That’s the original point of all of this.
Originally published April 2025 · Fully updated June 15, 2026 with the current SB 84 legislative status, 2026 settlement figures, federal lawsuit trend data, expanded FAQ, and Schema markup. Web Chick keeps Daily Brew articles current as the legal landscape changes.
Further reading from outside sources (links open in a new tab on third-party sites):
- NFIB: No More Shakedown Lawsuits (opens in a new tab on NFIB.com — third-party site; Web Chick cannot guarantee its accessibility)
- Senator Niello’s Office (opens in a new tab on sr06.senate.ca.gov — third-party site)
- California CALA (Citizens Against Lawsuit Abuse) (opens in a new tab on californiacala.org — third-party site)